Spotlight on Pradeep Shah of Manugraph India

One good thing from 2023 which you would like to carry forward to 2024?
In the book printing segment, our growth has been tremendous and we would like to take it forward in the year 2024. Apart from book printing, we have commenced CI flexo business as well.

Looking at 2023, what is the one thing that you think the packaging industry should abandon?
Customers should show their interest in high speed machines which are priced at a lower cost. Appreciation for low cost entry level gravure and CI is much needed. Hence, an open outlook is needed in this industry.

As an organisation, how do you disseminate knowledge; both within and without?
One should keep welcoming new challenges and keep adopting. Dissemination of knowledge within the organisation will be done by giving more exposure and proper training to the existing working personnel.

What is your customer's topmost priority?
There are multiple priorities of our customers which range from pre-sales to post-sales experience. But, out of this the topmost priority of our customers is reasonable pricing + best quality machines.

Everyone is pushing the sustainability agenda. What does it really mean?
We are moving in the same direction and we understand the requirements of changing environmental norms. We are currently focusing on waste management in our manufacturing process.

What is the most important conversation you are having with a customer?
Being at the nascent stage in CI flexo, we are currently propagating more about our presence in stack flexo machines. Our focus is to increase the ‘word of mouth’ in this industry.

One input for the FM which could benefit our industry?
There are two inputs that we have for the FM: We feel that some reduction in GST will be helpful. And to increase the import duty of second hand / new machines so that we curtail the business of foreign players and popularise Indian manufacturers (Make in India).